For Online Purchases only
New in Box delivered items
Digital pianos purchased online at freeholdmusic.com can be returned for a 30% restocking fee within 16 days of delivery. Just call us at (732) 462-4730 or e-mail firstname.lastname@example.org to arrange pick up of your instrument, no need to bring it to us. If you wish to exchange for higher level model or to an acoustic piano we will wave the restocking fee and extended the return period to 32 days. This is for online purchases only. Must come into store and select different piano.
We will be happy to assist if any warranty issues arise.
Pre-owned Pianos – online purchases only
For pre-owned pianos purchased online from freeholdmusic.com can be returned within 10 days of delivery for a refund minus a redelivery fee of $425 for an upright $675 for a baby or grand piano and a 8% restocking fee. Just call us at (732) 462-4730 or e-mail email@example.com to arrange pick up of your instrument, no need to bring it to us. If you wish to switch to a different instrument we will be happy to wave the re-delivery ad re-stocking fee and the return period is extended to 30 days from delivery. Must come in to store to select different instrument.
In Store Returns
For information about returns on instore purchases please refer to your receipt or contact Freehold Music Center at (732) 462-4730 or by e-mail FMC@freeholdmusiccenter.com